FAQ

Frequently asked questions

Do you deliver across the UAE?

Yes. We deliver to all emirates. Delivery usually takes 3-4 working days.

What payment methods do you accept?

You can pay with Cash on Delivery when your order arrives, or use the other payment methods shown at checkout.

How much does delivery cost?

Delivery is free across the UAE unless a different rate is shown at checkout.

Can I return a product?

Yes. You can request a return or exchange within 7 days of receiving your order if the item is unused and in its original packaging. See our Return and Refund Policy for details.

What if my item arrives damaged or wrong?

Contact us within 48 hours of delivery with your order number and photos. We will arrange a replacement or a refund.

How can I contact you?

Use the form on our Contact page. We reply within 1 business day.